Locations

SMS Privacy Policy

Effective Date: January 28, 2026

Program Name: Golden Rule Auto Care SMS Alerts

Short/Long Code: 4697166329

Contact: rowlett@goldenruleautocare.com | 972-463-8473

What We Collect

When you opt in to Golden Rule Auto Care SMS Alerts, we collect:

  • Your mobile phone number
  • Your consent status (opt-in/opt-out, date/time, source)
  • Messaging metadata (send/receive timestamps, delivery status)
  • Optional information you provide via SMS (e.g., replies to prompts)

How We Use Your Information

We use your phone number and messaging data to:

  • Deliver the SMS program you opted into (Updates During Visits and/or Promotional Messages)
  • Provide customer support (HELP requests)
  • Maintain records of consent and compliance
  • Improve and secure our messaging service (e.g., troubleshooting, abuse prevention)

Message Frequency: 8 to 10 messages per visit for updates or no more than 4 messages per month for promotional messaging.

Charges: Message and data rates may apply. Participation is not required as a condition of purchase.

Your Choices and Controls

Opt-Out: Text STOP to 4697166329 to cancel. You’ll receive a one-time opt-out confirmation SMS.

Help: Text HELP to 4697166329 or contact rowlett@goldenruleautocare.com | 972-463-8473 for assistance.

Update Info: Contact support to change your number or preferences.

If you opt out, we retain a minimal record of your phone number to honor the opt-out and for compliance/audit purposes.

Data Retention

We retain SMS consent logs and messaging metadata only as long as needed for the purposes described above, to comply with legal/recordkeeping requirements, or to resolve disputes. Retained data may be deleted upon written request.

Security

We use administrative, technical, and physical safeguards designed to protect SMS data from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will post the new effective date above. Your continued participation after changes means you accept the updated policy.

Contact Us

Questions about this policy or our SMS program?

Email: rowlett@goldenruleautocare.com

Phone: 972-463-8473 

Address: 5313 Lakeview Pkwy.
Rowlett, TX 75089

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