about us
Our Culture
Live by the Golden Rule
Relationship Driven
Growth Oriented
Technology Driven
Benefits of Working at Golden Rule Auto Care:
We believe in the Golden Rule and that is to treat others as you would want them to treat you. If you can commit to and live by our core values, then you’re the type of person who will be successful and help our company thrive.
From Our Employees
"Clocking into a job where my boss is considerate of my time off and who even buys me lunch randomly is awesome. I have never worked for a company who has gone out of their way to help me when I needed it."
"This company truly values their employees as individuals and will do everything they can to help each person reach their individual goals, both professionally and personally."
Benefits of Working at Golden Rule Auto Care:
- Paid Holidays
- 401k
- Opportunity for growth
- Opportunity for growth
- Paid Time Off
- Insurance Options
- Perks and Bonuses
- Healthy work environment
- Paid CE's/Training
Open Positions
We believe in the Golden Rule and that is to treat others as you would want them to treat you. If you can commit to and live by our core values, then you’re the type of person who will be successful and help our company thrive.
Customer Service Representative – Needed
If interested send us an email at rowlett@goldenruleautocare.com please!
Want to use your customer service skills in a positive, enriching environment? Do you have great phone skills and an awesome smile? Want to be part of a team that is more like family than coworkers? Want to work a Monday-Friday (7:30-5:30) schedule with holidays and weekends off? Please apply for our Customer Service Representative position.
The job entails answering phones and greeting customers in person and checking customers in and qualifying their concerns, and checking customers out at the end of the service. You will work hand in hand with the service advisors and technicians to answer the customers’ questions and concerns.
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers. Also, they must understand their company’s products and services to address customer questions. They should also have a pleasant attitude and work in a fast-paced environment.
We’ll give you the training and tools to perform in a fast-paced, multitasking environment. If you’re a star at your job, you will have respect, admiration, excellent compensation, and an opportunity to grow.
Responsibilities:
- Manage incoming phone calls
- Greet customers with a smile
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Go the extra mile to ensure customer satisfaction
- Skills
Proven customer support experience or experience as a Client Service Representative - Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task and work in a fast-paced environment
- Proficiency in working on a computer
- Great communication skills
- Bilingual Spanish/English – Helpful
